Privacy Policy

HomePilot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service"). Please read this policy carefully. By using HomePilot, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

• Account details: name, email address, password (hashed)
• Profile information: profile photo, household name
• Financial data: budgets, expense categories, income entries
• Home data: appliances, warranties, service records, invoices
• Shopping lists and catalog preferences
• Pet records: names, breeds, vaccination history
• Documents and images you upload or scan
• Payment information (processed by Razorpay / Apple / Google — we do not store card numbers)

Information Collected Automatically

• Device identifiers, OS version, app version
• IP address and approximate location (country/city)
• Usage analytics: features used, screens viewed, session duration
• Push notification tokens (Firebase FCM)
• Crash logs and performance data

2. How We Use Your Information

• Provide, operate, and improve the Service
• Sync your data across Web, iOS, and Android devices
• Process AI-powered invoice scanning and financial analysis (via OpenAI GPT-4o — data is not used to train OpenAI models)
• Send service reminders, warranty alerts, and bill notifications
• Process subscription payments and validate in-app purchases
• Respond to support requests and communicate with you
• Detect fraud and enforce our Terms of Service
• Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with:

• OpenAI — for AI invoice scanning and chatbot features. Requests are not used for model training per our enterprise agreement.
• Amazon Web Services (S3) — for secure storage of uploaded images and documents.
• Firebase (Google) — for push notification delivery.
• Razorpay — for web payment processing. We share order amount and user email only.
• Apple / Google — for in-app purchase verification.
• Google Analytics — anonymized usage analytics (you can opt out).
• Legal requirements — when required by law, court order, or to protect our rights.

4. Data Retention

We retain your data as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, regulatory, or fraud prevention purposes. Anonymized analytics data may be retained indefinitely.

5. Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest for sensitive fields, bcrypt password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and enable any available two-factor authentication.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of your personal data
• Correction — correct inaccurate or incomplete data
• Deletion — request deletion of your account and data
• Portability — receive your data in a machine-readable format
• Objection — object to certain types of data processing
• Opt-out of analytics — disable Google Analytics via your browser settings

To exercise your rights, email us at privacy@homepilot.app or use the Account Deletion page.

7. Children's Privacy

HomePilot is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

8. International Data Transfers

HomePilot operates globally. Your data may be processed in countries other than your own, including India, the United States, and the European Union. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Cookies

Our web platform uses cookies and similar technologies. See our Cookie Policy for details. Our mobile apps do not use browser cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: